Privacy Policy
At Calfarme Australia, we are committed to protecting and maintaining your privacy. This statement outlines our privacy and data protection policy.
COLLECTION AND USE OF USER DETAILS
We will only collect personal information about you from you and not from anyone else, and will do so only by lawful, fair and unobtrusive means. We generally only collect information from you in order to provide you with the goods you ordered or services you requested.
For Calfarme Australia to complete your order, it is necessary for us to collect the following details from you:
- Full name;
- Delivery/postal address;
- Daytime contact number;
- Email address; and
- Payment/credit card details.
To complete a transaction with us, you will also need to create a Calfarme Australia Account, which includes a Username and Password. Your personal details (including your Username and Password) listed above will be saved under your Calfarme Australia Account. This information is collected for the following purposes:
- To enable us to handle/fulfill your orders.
- To notify customers of relevant new products or services
- To notify users of other promotional activities within Calfarme Australia
User information is retained for in-house research to improve our understanding of our customers’ needs in relation to product development; ensure effective communication and aid strategic development.
All results of such research and analysis will be collated as aggregated information and will not reveal any personal facts about individual customers.
Calfarme Australia will maintain appropriate measures to ensure that users’ personal details are not misused, accidentally destroyed, lost or altered within the Calfarme Australia server environment.
INFORMATION SHARING
We do not rent or sell your personal information to other companies or individuals. Further, we do not work in conjunction with any related company who may want your personal information for reasons beyond the scope of completing your transaction with Calfarme Australia.
INFORMATION SECURITY
We take appropriate security measures to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. We restrict access to your personal information to employees who need to know that information in order to operate, develop or improve our services.
Calfarme Australia handles all credit card information through BPOINT, our payment gateway facility. Your credit card information is stored only for as long as is required to successfully complete your transaction. We do not store your credit card information following the completion of your transaction with us.
UPDATING YOUR INFORMATION
If at any time your Account details are no longer correct and need to be updated, you are able to access your online Calfarme Australia account to update your customer information and track, check or change your order(s).
TRANSFER OF PERSONAL DATA OVERSEAS
The information that you have provided to us through the Calfarme Australia website is only disclosed to trusted third parties such as BPOINT for the purpose outlined above. This company has operations overseas and some information which you provide may be processed in countries other than Australia where this company has servers. To the best of our knowledge, information and belief, this entity does not hold, use or disclose the information collected by them inconsistently with Australian privacy laws.
ANONYMITY
If you wish to conduct a transaction with Calfarme Australia, you will need to provide us with your contact details and your credit card details (unless you decide to pay via electronic funds transfer direct to our bank account) as Calfarme Australia is an online-based store.
However, please feel free to browse our website, products and services we offer anonymously before placing an order with Calfarme Australia.
CHANGES TO THIS POLICY
Our Privacy Policy may change over time. Please make sure that you check back regularly to review our policy so you are aware of its contents.
For further information regarding privacy issues please write your comment or concern to Calfarme Australia Pty Ltd, P.O Box 678, Kingsgrove NSW 1480.